Crystal Practice Management
Office Management Software Suite for Optometrists | Simple, fast, inexpensive and effective!
Optometry Patient Scheduling Software
Online Scheduling, Perfectly Integrated
Designed specifically for Crystal PM, our online scheduling solution gives your patients an easy way to book exams online while saving your staff valuable time.
Let Patients Book While Your Team Saves Time
Keep your calendar accurate and your patients empowered with automated booking that updates instantly.
Book anytime
Let patients book appointments through your website at any hour. No phone call needed, saving both your patients and staff time.
sync automatically
New or returning patient bookings sync automatically into your Crystal PM schedule, without duplicate entry or manual import.
control availability
Fully customize to your practice’s brand and control appointment types, providers, locations, and insurance capture all in one place.
Send instant alerts
Keep both patients and staff informed in real time with automated email alerts for bookings, cancellations, or changes.
What Makes Crystal Online Scheduling Different
Our online scheduling system is more than just a generic appointment widget. It’s a full scheduler built exclusively for Crystal PM, and is designed to understands optometry workflows, patient insurance capture needs, and multi-location practices.
Automatic Write-Back to Crystal PM
Your schedule stays in sync as appointments booked online automatically write back instantly into your Crystal PM calendar. New patients get auto-created, and existing patients are matched. No duplicate entry or reconciliation required.
24/7 Scheduling
Patients can schedule appointments anytime, even after hours. No more missed calls, full voicemail boxes, or scheduling bottlenecks during peak office hours.
Tailored Settings & Workflows
You control the booking logic, including provider availability, location options, appointment types, insurance capture, and more. All configuration happens inside Crystal PM’s native UI.
Responsive & Device-Ready
Whether a patient books from a phone, tablet, or desktop, the scheduler is optimized for a seamless experience. You won’t lose conversions because of device incompatibility.
Crystal Online Scheduling streamlines patient scheduling in a modern and scalable way by reducing inbound calls, producing cleaner appointment books, and creating an overall better utilization of staff time. For our multi-location practice, that operational efficiency adds up quickly.
Top Online Scheduling Features in Crystal Practice Management
24/7 Online Booking
- Patients can book appointments anytime, without staff intervention
- Patient scheduling without portal login required
- Custom appointment types & durations
Appointments that Stay in Sync
- Automatic write-back into your practice's schedule
- New & established patient matching
- Powerful online schedule viewer
- Email notifications for booking, canceling, or changes (for both patient & provider)
Custom Settings & Controls
- Provider / location-based availability
- Insurance information capture (medical & vision)
- Custom office branding, logo, color themes
Why Switch to Crystal PM?
Access Anywhere, Anytime
Choose to host Crystal PM in your office or in the cloud, and ensure access from any computer, tablet, or mobile phone. It’s secure, fast, and convenient.
Experts at EHR Transitions
We have a dedicated team to ensure that making the switch is straightforward, hassle-free, and doesn’t disrupt day-to-day operations.
Secure & Certified
Our solutions are ONC Certified, safely integrate with all of your office equipment, and offer secure daily backups.
Everything You Need to Manage Your Optical Practice
Frequently asked questions
Does this scheduler require a patient portal login?
Patients can schedule appointments without creating a portal account or password.
How does write-back to Crystal PM work?
Appointments made online automatically sync into the Crystal PM schedule. New patients are created, and existing ones are matched.Â
Can I limit booking for certain providers or locations?
Yes! You control which providers, locations, and times are available for online booking.
Does the scheduler capture insurance details?
You can require patients to enter medical and vision insurance information during booking.Â
Will the scheduler look good on mobile devices?
Absolutely. Your scheduler's design is responsive and optimized across phones, tablets, and computers.
Are there notifications sent when bookings change?
Yes. Automated email alerts notify both patients and providers about bookings, edits, or cancellations.