Optometry Practice Management Software
Redefining Eye Care Practice Management & EHR with the Power of Choice
Deliver an exceptional patient experience with Crystal PM and EHR by combining our in-app modules with integrations from our partners to build the perfect solution for your practice.
Work Smarter Across Your Entire Practice
Crystal Practice Management brings your team, patients, and data together so everything runs smoother from check-in to checkout.
Efficient Workflows
Seamless scheduling, exams, billing, and optical inventory in one system that reduces clicks and keeps everyone on track.
Your practice, your templates
Customize templates, layouts, and workflows so your team can work the way they prefer, without fighting the software.
Happier Patient Visits
Improve the patient experience with faster check-ins, smoother visits, and more consistent communication.
Payments Without Hassle
Accept payments directly through Crystal PM and have them automatically post to the patient ledger for fewer errors.
The Crystal Practice Management Difference
As the leading independent provider of practice management solutions for eye care practices, we understand what it takes for doctors and staff to run great businesses. Our flexible platform allows you to build the perfect solution for practice.
Build Your Practice, Your Way
Design the solution that fits your team–not the other way around. With customizable workflows, health records built exactly for eye care, and flexible integrations, Crystal PM adapts to how you want to run your office.
Customize Health Records with Ease
Access over 300 custom templates so you can take a preferred template and customize it to exactly fit your preferences and patients.
Want the chart with best practices already implemented? The Crystal PM Template includes everything you’ll need.
Manage Appointments with Confidence
Customize appointments to fit your office in a simple drag-and-drop interface. Track waiting lists, room availability and assignments, and automatically reschedule missed appointments.
Simplify Check In with Online Forms
Mobile-friendly, customizable forms let patients complete intake ahead of time, with data flowing directly into Crystal PM.
Integrated Inventory Management
Track inventory and sales of frames, contacts, lenses, and other eye care items. Electronically submit orders with most major labs and vendors for quick turnaround.
Top Features in Crystal Practice Management
Patient & Appointment Management
- Drag and drop appointment scheduling
- Custom scheduling displays
- Online patient scheduling
Electronic Health Records
- Custom health records & templates
- Integrated ICD-10 codes
- ONC-certified
Practice Workflows & Management
- Secure electronic claim filing
- In-office kiosk
- Custom reporting tools
Communication
- Online patient forms
- Secure patient portal
- Built-in payments
- Two-way texting
- Product pick-up notifications
Optical & Retail Management
- Inventory management
- Comprehensive optical sales reporting
- Custom optical packages
Integrations
- Lab ordering integrations
- Machine & equipment integrations
For a full list of CrystalPM’s features, request a demo.
I was the initial user of Crystal PM! I do a lot of counseling and consulting with many doctors across the nation. I still believe Crystal PM is the best value on the market.
Why Switch to Crystal PM?
Access Anywhere, Anytime
Choose to host Crystal PM in your office or in the cloud, and ensure access from any computer, tablet, or mobile phone. It’s secure, fast, and convenient.
Experts at EHR Transitions
We have a dedicated team to ensure that making the switch is straightforward, hassle-free, and doesn’t disrupt day-to-day operations.
Secure & Certified
Our solutions are ONC Certified, safely integrate with all of your office equipment, and offer secure daily backups.
Everything You Need to Manage Your Optical Practice
Frequently asked questions
Is Crystal PM an EHR system?
Yes, Crystal PM is a fully integrated practice management and electronic healt record solution. It combines everything you need to run your practice - billing, inventory, scheduling, patient records, payments, and more - all in one platform.
What types of practices does Crystal PM serve?
Crystal PM is trusted by a wide range of healthcare practices. Crystal is most widely used among Optometry, Vision Therapy, and Myopia Management practices across single location, multi-locations, corporate affiliated clinics, and optical shops.
Are there on-premise and cloud-hosted options?
Crystal PM gives you the flexibility to choose what works best for your practice. We offer both on-premise and cloud-hosted solutions so whether you prefer full control onsite or the convenience of secure cloud access anywhere, we have you covered.
Does Crystal PM integrate with other medical technology and optical equipment?
At Crystal, we believe in giving practices the power of choice. That’s why we offer one of the largest selections of integrations in the industry. We’re constantly adding new integrations to keep your practice connected. View our full list of integrated partners.
What support and service is included?
The Crystal team is with you every step of the way. From personalized onboarding and training to ongoing technical support, our team ensures that you have the tools and guidance needed to succeed. Whether you need a quick answer or in-depth assistance, we’re here to help your practice thrive.